Shipping policy
Thank you for shopping with us at Heatuff. Please read our shipping policy carefully.
Processing Time All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
- Standard Shipping: 7–15 business days
- Express Shipping: 3–7 business days
Delivery times may vary depending on your location and customs clearance procedures.
Shipping Costs Shipping costs are calculated at checkout based on your delivery address and selected shipping method. Free shipping may be available on qualifying orders.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package online.
Customs & Import Duties International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in our product prices or shipping fees.
Lost or Delayed Packages If your package is significantly delayed or appears to be lost, please contact us at [your email address] and we will do our best to resolve the issue promptly.
Contact Us If you have any questions about your shipment, please reach out to us through our Contact page.